Comm100 Outreach
Start the Conversation and Drive Better Engagement
Comm100 Outreach turns your ticketing system into an outbound customer communications platform for email, SMS, WhatsApp, Telegram, and Comm100 Anytime Chat.
Drive stronger engagement by reaching customers on their preferred channels
Increase activity & loyalty through timely, relevant communication
Streamline manual work by scheduling campaign setup and delivery
Build trust with branded content and consistent, personalized touchpoints
Multi-Channel Messaging
Meet your customers where they are
Run outreach campaigns effortlessly
Build and manage outreach campaigns with ease. Perfect for product announcements, service notices, alerts, and promotions.
Go from message to conversation to ticket
Turn outbound messages and notifications into two-way conversations. Attach replies to designated tickets in Comm100 Ticketing & Messaging or create new tickets.
Connect on a wide range of messaging channels
Comm100 Outreach works on these popular channels: SMS, Email, WhatsApp, Telegram, and Comm100 Anytime Chat.
“We’ll just set up one email and it’s templated, which helps us keep things standardized. We’ll use the same welcome email, just change the intake names. And that way it just stays there. If we need to use it in the next six months, we can just use the same Outreach campaign.”
– Swapan Goel, Business Systems and Data Analyst, CPLED
Powerful Contact Management
Keep your audiences well organized and well informed
Your centralized contact manager
Create, import, and store customer and prospect contact details in a unified, easy-access system.
Targeted delivery made easy
Filter and segment audiences in seconds for precision outreach and higher response rates.
Faster campaign setup
Manage it all yourself, without waiting for help from your Marketing team.
Reach customers faster. Personalize every message.
Turn outbound communications into ongoing conversations.